Verilux Landscape Lighting CW01 User Manual

CW01  
Phototherapy System for Acne  
 
Table Of Contents  
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Indications for Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Contraindications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Risks, Benefits and Alternative Procedures and Treatments . . . . . . . . 12  
Decision Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Guide for Use in the Home or in a Mobile Environment . . . . . . . . . . . . 14  
Before Procedure or Treatment Information . . . . . . . . . . . . . . . . . . . . . 15  
Instructions, Operation and Directions for Use. . . . . . . . . . . . . . . . . . . 16  
After Procedure Treatment Information. . . . . . . . . . . . . . . . . . . . . . . . . 23  
Alternative Procedures and Treatments . . . . . . . . . . . . . . . . . . . . . . . . 23  
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
When to Call your Healthcare Provider . . . . . . . . . . . . . . . . . . . . . . . . . 25  
User Assistance (toll free number). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Travel with the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
3
 
Glossary  
Acne: Acne is the term for plugged pores (blackheads and whiteheads),  
pimples and even deeper lumps (cysts or nodules) that occur on the face,  
neck, chest, back, shoulders and even the upper arms. The sebaceous  
glands lie just beneath the skin’s surface. They produce oil called sebum,  
the skin’s natural moisturizer. These glands and the hair follicles within  
which they are found are called sebaceous follicles. These follicles open  
onto the skin through pores. At puberty, increased levels of androgens (male  
hormones) cause the glands to produce too much sebum. When excess  
sebum combines with dead, sticky skin cells, a hard plug, or comedo, forms  
that blocks the pore.  
Acne Vulgaris: The medical term for common acne; inflammatory disease of  
pilosebaceous glands  
Comedones: Uninfected sebaceous plugs impacted within follicles, the  
signature of noninflammatory acne. Comedones appear as whiteheads or  
blackheads. Whiteheads (closed comedones) are flesh-colored or whitish  
palpable lesions 1 to 3 mm in diameter; blackheads (open comedones) are  
similar in appearance but with a dark center.  
Hair Follicle: A sac from which a hair grows and into which the sebaceous  
(oil) glands open. The follicle is lined by cells derived from the epidermal  
(outside) layer of the skin.  
Mild Acne: Several inflamed pimples - red in color. Less than 20 whiteheads/  
blackheads or less than 15 inflammatory red pimples or less than 30 total  
pimples not all inflamed.  
Moderate Acne: Many inflamed pimples - red in color - and pustules  
(visible accumulation of pus in skin) 20-100 whiteheads/blackheads or 15-50  
inflammatory (red in appearance) lesions (pimples) or 30-125 total lesions not  
all inflamed.  
Neutral pH Cleanser: The pH of solutions range from a value of 1 to a value  
of 14. Cleansers with a pH of 7 are neutral. Cleansers with a pH above 7 are  
alkaline.  
NSAID: Non-steroidal anti-inflammatory drugs. These are drugs with  
analgesic and antipyretic (fever reducing) effects.  
Photosensitivity: Cutaneous reaction to sunlight probably involving the  
immune system. It may be due to an unknown cause or occur after exposure  
to certain drugs or chemicals, and it is sometimes a feature of systemic  
diseases.  
Severe Cystic Acne: Many nodular cystic lesions (with signs of scarring).  
Scarring occurs when new skin cells are laid down to replace damaged cells.  
4
 
Glossary — continued  
Severe Nodular Acne: Inflamed pimples and pustules (visible accumulation  
of pus in skin) with a few deep nodular lesions (solid mass can be felt under  
skin) that may be raised.  
5
 
Product Description  
The ClearWave® Phototherapy System for Acne is an over-the-counter  
phototherapeutic device designed to treat mild to moderate inflammatory acne.  
a1  
Contents Include:  
a.  
a.ClearWave® Phototherapy System  
(Device)  
(a1) Light emitting surface with 32  
LED lamps  
b.Device Body  
c.Replaceable Treatment Head  
b.  
New Treatment Heads may be  
purchased at www.verilux.com  
or by calling Customer Service  
at 1-800-786-6850  
d.Charging Stand  
e.Power Supply (adapter)  
f. Rechargeable battery  
g.Protective Eyewear (goggles)  
d.  
c.  
g.  
e.  
f.  
6
 
Product Description — continued  
f.  
Controls  
a. Power Button  
b. Head Latch Buttons  
b.  
a.  
Status Indicators  
c. Information Display  
c.  
d.  
d. Battery Life Indicator Lights  
e. Treatment Head Life Indicator Lights  
f. 32 LED Lamps  
e.  
Electrical  
• Input: 10.5 VDC, 0.75 A  
• Electrical Class: Class 2 (  
• Electrical Type: Class BF (  
)
)
• Battery: Nickel Metal Hydride (NiMH) Battery Pack: 7.2 VDC, 300 mAh  
• Power Adapter:  
• Medical grade power adapter  
• Model No.: UE15WCP-105075SPA  
• Part No.: UE080820HKKD1-R  
• Input: 240 VAC, 50-60 Hz, 400 mA  
• Output: 10.5 VDC, 0.75 A maximum  
Treatment Specification  
Peak Wavelength: 414 nm  
Treatment time: 3 minutes  
• Max Operating Temperature: 41ºC (106°F)  
Operating Environmental Specification  
Ambient Temperature: 15ºC to 35ºC (59ºF to 95ºF)  
• Relative Humidity: 15% to 75%, non-condensing  
Transport and Storage Specification  
Ambient Temperature: 0ºC to 60ºC (32ºF to 140ºF)  
• Humidity: 0% to 90%, non-condensing  
Dimensions  
• 7.0" L x 2.5" W x 2.4" D  
• Net Wt: 0.38 lbs  
7
 
READ ALL INSTRUCTIONS BEFORE USE  
Indications for Use  
The ClearWave® Phototherapy System for Acne is intended to treat mild to moderate  
inflammatory acne. It is intended for over the counter use.  
Contraindications  
None known.  
Important Safeguards  
WARNING:  
• Do not use this device if you are pregnant until your healthcare provider authorizes  
you to use it.  
• Do not use this device over any lesion other than mild to moderate inflammatory  
acne. Failure to do so can result in delaying best medical treatment.  
• Do not use this product if you are taking any medications or topical creams  
that are known to cause photosensitivity. Examples of such medications  
include Clemastine (Tavist), Chlordiazepoxide (Limbitrol), Estrogen, Doxycycline  
(Vibramycin) or NSAIDS for pain. If you are unsure if medication you are taking  
may cause a light sensitive reaction, contact your healthcare provider before using  
this product.  
• If you are experiencing prolonged redness or sensitivity of the treatment area,  
discontinue use and consult a healthcare provider.  
• Do not use this product if you believe you have severe acne. If you are unsure of  
the type of acne which you may have, are currently being treated for acne or have  
a history of sensitivity to acne treatments, you should consult your healthcare  
provider or dermatologist before using the ClearWave Phototherapy System for  
Acne.  
• Do not use over the thyroid gland (neck area). Doing so may stimulate the gland.  
• Do not use over topical steroids or a recent steroid injection. Doing so may result  
in a photosensitive reaction.  
• Do not use this device on children under 10 years of age.  
8
 
WARNING:  
— continued  
• TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY:  
1. Always attach the AC/DC power adapter to device first, then into  
1. Awys tae C/C powr dpeo dvistteit
the outlet.  
2. Do not place or store the device where it can fall or be pulled into a tub or  
sink. Do not place in or drop into water or other liquid.  
3. Keep away all electrical appliances (including the ClearWave Phototherapy  
System) from water (including bath and shower). If the unit accidentally falls  
in water unplug immediately.  
4.Turn off and unplug device before cleaning.  
• Do not operate the device in close proximity to flammable or combustible vapors,  
such as aerosol (spray) products or where oxygen is being administered or where  
tanks are stored.  
• Always use eye protection while operating the ClearWave® Phototherapy for Acne  
to avoid potential eye damage.  
• Stop immediately, if you experience any adverse effect or have a concern  
regarding use. Contact your healthcare provider. You may be having a  
photosensitive reaction.  
• Do not use if you are taking drugs known to cause photosensitive reactions. Doing  
so can result in skin discoloration, discomfort or pain. Common examples of drugs  
that may have made you sensitive to light are: antihistamines, used in cold and  
allergy medicines; nonsteroidal anti-inflammatory drugs (NSAIDs), used to control  
pain and inflammation in arthritis; and antibiotics, including the tetracyclines and  
the sulfonamides, or “sulfa” drugs.  
CAUTION:  
• No user serviceable parts. Do not attempt to disassemble the ClearWave®  
Phototherapy for Acne. This may cause the device to be damaged, malfunction or  
may cause personal injury.  
• Do not use if you are sensitive to light. Doing so can result in skin discoloration,  
discomfort or pain.  
• Do not operate the unit if the cord or unit has been damaged. Electric shock could  
occur. Refer all servicing to qualified service personnel. Servicing is required when  
the apparatus has been damaged in any way, such as power-supply cord or plug  
is damaged, liquid has been spilled on or objects have fallen into the apparatus,  
the apparatus has been exposed to rain or moisture, the apparatus does not  
operate normally or it has been dropped.  
9
 
CAUTION: — continued  
• Discontinue use if you encounter any discomfort. You may have sensitivity to  
light or other condition which can result in skin discoloration, discomfort or pain.  
Consult with your healthcare provider.  
• Adjustments or performance of procedures other than those specified herein may  
result in injury.  
• Read all instructions before using your Clearwave Phototherapy System. Failure  
to do so may result in failure to understand safety information or how the device is  
used.  
• Inspect this device prior to each use. Check for damage. Damage includes cracks  
in the device, frayed wires, power button not present, broken display, battery  
compartment not closed or signs of warping. Failure to do so may result in  
improper delivery of the light.  
• Persons with known sensitivities to non-drug “sensitizers” could have a  
photosensitive reaction, which can result in skin discoloration, discomfort or pain.  
Common examples of non-drugs that may make a person sensitive to light are:  
deodorants, antibacterial soaps, artificial sweeteners, fluorescent brightening  
agents for cellulose, nylon and wool fibers such as in laundry detergent,  
naphthalene (mothballs), petroleum products and in cadmium sulfide, a chemical  
injected into the skin during tattooing.  
• Failure to use and maintain the ClearWave Phototherapy System for Acne  
according to instructions will void the warranty.  
• Do not place device near any heat sources such as radiators, heat registers,  
stoves or other apparatus that produce heat.  
• Do not attempt to use alternate battery types or power supplies. Only use  
attachments/accessories specified by the manufacturer.  
• Do not allow children to use the device unsupervised - Failure to do so can result  
in injury to eyes.  
• It is recommended that you test a small less sensitive patch of skin (i.e. like your  
forearm; refer to page 15 for instructions).  
• Use with the protective goggles provided.  
• Dispose of device in accordance with local and national regulations and codes.  
Failure to do so may result in violation of the law.  
• Do not look directly at the light source of the Treatment Head of this device while it  
is in operation.  
Turn off immediately, if the ClearWave Phototherapy System begins to overheat.  
• This product is not intended to treat non-inflammatory blackheads or whiteheads.  
10  
 
CAUTION: — continued  
• Keep the cord away from heated surfaces.  
• Never drop or insert any object into any openings on the device.  
• Use only the power adaptor provided with the ClearWave Phototherapy System.  
• Do not operate this device in an environment where other devices, which  
intentionally radiate electromagnetic energy in an unshielded manner, are being  
used. Portable or mobile Radio Frequency communication equipment can affect  
the ClearWave Photothearpy System. Doing so may result in the device not  
functioning properly.  
• Do not scratch, mar or otherwise damage the light emitting surface. To do so may  
diminish the effectiveness of the light.  
• Do not shine the light source into someone else’s eyes.  
• Operate, transport and store the device per manner specified in this manual.  
Failure to do so may result in damage to the unit.  
SAVE THESE INSTRUCTIONS  
11  
 
Risks  
Risks associated with the ClearWave® system  
Individuals taking medications that cause photosensitivity cannot use the  
ClearWave system. The product can cause these individuals redness, rashes or  
burning. Individuals that are photoreactive and not taking medications that cause  
photosensitivity will also experience redness, rashes or burning. Patients with severe  
acne cannot use this device. Their acne will not improve with use of this device.  
Benefits  
Benefits of using the ClearWave system  
The treatment may result in less blemishes. Individuals using the ClearWave system  
will not experience prescription medication side effects. Examples of side effects  
for antibiotics prescribed to treat acne include potential liver damage (Minocycline),  
stomach upset (Tetracycline) or risks associated with birth defects (Accutane).  
Individuals with mild to moderate acne using the ClearWave product may not see  
results for 4-11 weeks.  
Alternative Procedures and Treatments  
Risks associated with alternate acne treatment  
Retin-A is a prescription treatment. It is meant to be applied twice daily, and it  
causes the skin to shed its outer layer and thicken the epidermis at the same time.  
It can also cause side effects such as redness, irritation and peeling. Tretinoin is  
a prescription medication. Its side effects include redness, itching, peeling and  
increased sensitivity to the sun.  
Benefits of using alternate acne treatments  
Individuals with severe acne should consult a dermatologist for optimal treatment  
options. Proper medications for these individuals may result in decreased number of  
blemishes.  
12  
 
Decision Framework  
The ClearWave® Phototherapy System for Acne is an over-the-counter device designed  
to treat mild or moderate inflammatory acne. There are clinically defined levels of acne.  
The definitions below are provided as a guide for you to determine if this device is  
right for you. Dermatologists are specialized in the treatment of acne and should be  
consulted for an assessment of acne. This device is not intended for severe acne.  
Acne Type  
Description of Condition  
ClearWave Use  
No Acne  
Total absence of blemishes  
and acne  
Not necessary  
Mild Acne  
Several inflamed pimples-  
red in color. Fewer than 20  
whiteheads/blackheads or  
fewer than 15 inflammatory  
red pimples or fewer than 30  
total pimples not all inflamed  
Yes*  
Yes*  
Moderate  
Acne  
Many inflamed pimples  
(red in color) and pustules  
(visible accumulation of pus  
in skin) 20-100 whiteheads/  
blackheads or 15-50  
inflammatory (red) lesions  
(pimples) or 30 to 125 total  
lesions (pimples) not all  
inflamed (red in appearance)  
Severe  
Nodular  
Acne  
Inflamed pimples  
No. Consult a  
and pustules (visible  
dermatologist for  
accumulation of pus in skin) recommended  
with a few deep nodular  
lesions (solid mass can  
be felt under skin-can  
sometimes be raised)  
treatment.  
Severe  
Cystic Acne  
Many nodular cystic lesions No. Consult a  
(with signs of scarring)  
dermatologist for  
recommended  
treatment.  
*Not for treatment of non-inflammatory blackheads or whiteheads.  
13  
 
DecisionFrameworkcontinued  
What other conditions can imitate acne  
A number of skin conditions have commonly been mistaken for acne. The device is  
not intended for people with other skin conditions known to resemble acne.  
Pseudofolliculitis (PFB) This is sometimes called “razor bumps”. When cut close to  
the skin, curly neck hairs bend under the skin and produce pimples.  
Rosacea This condition is characterized by pimples along with redness, flushing  
and superficial blood vessels, however, there are no blackheads or whiteheads  
in rosacea.  
Folliculitis Pimples can occur on other parts of the body, such as the abdomen,  
buttocks or legs. These do not represent acne but, rather, inflamed follicles.  
If unsure, please consult your healthcare provider.  
Guide for Use in the Home or in a Mobile Environment  
The ClearWave® Device may be used at home. You may also take it with you on trips.  
Step 1 To use the ClearWave device at home or on trips, ensure that the device is  
first fully charged before initial use. Refer to the Operation, Directions and  
Instructions for Use section of this manual for charging methodology.  
Step 2 Review the Important Safeguards section in this manual to ensure that  
you are not operating the device in an environment where it is not suited.  
Please refer to the Product Description section for ambient temperature  
ranges for operation. Please refer to the Important Safeguards section for  
environments which may be unsuitable for using the device. Examples of  
such unsuitable environments would be on lakes or on rivers.  
Step 3 Review the Travel with the Device section of this manual regarding the  
storage of the device prior to plane travel.  
14  
 
Before Procedure or Treatment Information  
Before using the device it is necessary to conduct a skin sensitivity test.  
Ensure that you follow the instructions to completely charge the device found on  
page 16.  
Step 1 Read the Important Safeguards section on pages 8-11 to ensure you do  
not fall into any of the categories mentioned. If you do fall into any of the  
categories, do not use the device.  
Step 2 Wash the proposed test area on your forearm with a pH neutral cleanser.  
Ensure it is dry before treatment.  
Step 3 Place the goggles provided with the unit on so that your eyes are covered.  
Adjust the strap on the goggles to ensure that they fit snugly. Look through  
the goggles and ensure that there are no visible cracks. Do not use the  
goggles or the device if the goggles are cracked, damaged or will not fit  
snugly on your face.  
Step 4 Activate the device by pushing the power button until the device beeps.  
Step 5 Place the device on your forearm and complete one 3 minute cycle.  
Step 6 If you experience redness, rashes, pain or discomfort during the 24 hours  
following this treatment do not use the device again before consulting your  
healthcare provider.  
Step 7 If no reactions have occurred on your forearm following 24 hours, you may  
begin treatment.  
15  
 
Instructions, Operation and Directions for Use  
Getting Started  
Before you use the ClearWave® Phototherapy System, you will need to install the  
battery (see page 21 - How to replace the battery) and fully charge the device. It  
takes approximately 12 hours to fully charge the battery for the first time.  
Step 1 Connect the power adapter  
to the Charging Stand and  
the adapter into a 110 VAC  
grounded electrical outlet.  
Step 1  
Step 2 Place the ClearWave  
Phototherapy System for Acne on  
the Charging Stand as shown.  
Step 2  
Step 3 The battery life indicator lights  
will provide information to you  
on the status while charging.  
Step 3  
Step 4 When all 3 battery indicator lights  
are illuminated, the battery is fully  
charged and the device is ready for  
use. Once fully charged, the indicator  
lights will illuminate for 3 minutes,  
and then turn off.  
Step 4  
16  
 
Instructions, Operation and Directions for Use — continued  
To Charge WITHOUT Charging Stand:  
Step 1 Connect the power adapter to the  
device and adapter into a 110 VAC  
grounded electrical outlet.  
Step 2 The Battery Life Indicator Lights will  
provide information to you on the  
status while charging.  
Step 3 When all 3 Battery Indicator Lights are  
illuminated (as shown), the battery is  
fully charged and the device is ready  
for use.  
Directions for Using the ClearWave® Phototherapy System for Acne  
Normal Use Operation  
Step 1 Wash your face or the area which will be  
treated with the ClearWave device with a  
neutral pH cleanser.  
Step 2 Verify that you know the area you will treat  
and the location of the button to activate  
Step 3  
the device as the goggles may reduce  
your visibility.  
Step 3 Put on the goggles provided with the unit.  
Ensure that the goggles are fitting snugly  
and are not cracked.  
Step 4  
Step 4 Before placing the device onto your skin,  
activate the device by pushing the power  
button until it beeps one time.  
17  
 
Instructions, Operation and Directions for Use — continued  
Step 5 Place the device against the desired  
treatment area of your skin. The treatment  
lights will automatically turn on once in  
contact with the skin. This indicates that the  
treatment cycle is beginning.  
Step 5  
Step 6 Hold the device in place until the device beeps 2 times, indicating the  
completion of a 3-minute treatment cycle.  
Step 7 For each additional location to be treated, press the button until it beeps  
once, place the device against the new area and the light will again illuminate  
signifying the beginning of the next 3-minute treatment cycle.  
Notes: • Treat only one area per treatment cycle.  
• Your daily treatment regime should not exceed three treatment cycles per  
location.  
• A second consecutive treatment to the same area may be performed.  
• Waiting a short time between treatment cycles is suggested to prevent the  
device from entering heat protection mode.  
Interrupted Treatment  
Note: You can continue treatment of the same area if you remove the device from your  
skin prior to the completion of a 3 minute treatment cycle.  
Step 1 If the device is removed from the skin during a treatment cycle and 3 minutes  
have not elapsed, the device will beep for 30 seconds.  
Step 2 If you wish to continue treating the same area you were treating and 30  
seconds have not elapsed, reapply the device to your skin.  
Step 3 The display on the device will show the remaining treatment time if you do  
not reapply the device to your skin. The Treatment Head life indicator and the  
battery indicator will display the status of the device. If you do not reapply  
the device to skin in 30 seconds, the device will shut off.  
f.  
Controls  
b.  
a. Power Button  
b. Head Latch Buttons  
a.  
Status Indicators  
c. Information Display  
c.  
d.  
d. Battery Life Indicator Lights  
e. Treatment Head Life Indicator Lights  
f. 32 LED Lamps  
e.  
18  
 
Instructions, Operation and Directions for Use — continued  
Checking the Status of the Clearwave® Device  
Step 1 Be sure the device is turned off. To place the device into status mode, press  
and quickly release the power button. The device will remain in status mode  
for approximately 30 seconds.  
Step 2 The battery life indicator displays the respective status of battery charge levels.  
The display will show the number of cycles remaining on the Treatment Head.  
Step 3 When 30 seconds have elapsed, the device will shut off.  
f.  
Controls  
a.Power Button  
b.Head Latch Buttons  
b.  
a.  
Status Indicators  
c.Information Display  
c.  
d.  
d.Battery Life Indicator Lights  
e.Treatment Head Life Indicator Lights  
f. 32 LED Lamps  
e.  
Information Display Indicators  
Display  
Mode  
Operating  
Idle  
Explanation  
Reference  
See Page 18  
See Page 19 or 20  
See Page 20  
See Page 20  
See Page 21  
See Page 22  
See Page 22  
Number  
Number  
0
Time remaining on current treatment cycle  
Number of treatment cycles remaining on head  
Treatment Head is exhausted  
Idle  
- - -  
Treament Head is not correctly attached  
Battery is low  
LO  
HP  
Device requires cooling  
CP  
Device is too cold to operate  
Treatment Head Life Indicator and Battery Life Indicator  
Battery Life Indicator Light  
Treatment Head Life Indicator Light  
More than 75 treatments remaining  
Between 75 and 25 treatments remaining  
Fewer than 25 treatments  
3 lights  
2 lights  
More than 75% of the battery is charged  
25% to 75% of the battery is charged  
Less than 25% of the battery is charged  
Battery needs to be charged  
1 light  
Flashing light  
Head needs to be replaced  
19  
 
Instructions, Operationand Directionsfor Use — continued  
Replacing the Treatment Head  
Note: The device monitors each treatment cycle to ensure that the Treatment Head is  
delivering a complete and effective dose. Once the LEDs have passed their guaranteed  
100% output life where a complete treatment dose cannot be assured, the Treatment Head  
will expire and the device will cease to function until the Treatment Head is replaced. To  
purchase new Treatment Heads, contact Verilux Customer Service at 1-800-786-6850 or  
waste.  
The number of treatment cycles remaining on a Treatment Head  
is displayed by both the device’s Information Display and on the  
Treatment Head Life Indicator (See page 19 for additional information.)  
When the bottom “Treatment Head Life Indicator  
Light” is flashing and the “Information Display” is  
displaying “0” the Treatment Head needs to be  
replaced.  
To remove the expired Treatment Head:  
Step 1: Press and hold both Head Latch Buttons  
shown on each side of the Treatment Head.  
Step 2: Separate the Treatment Head from the Device  
Body.  
To install a new Treatment Head:  
Step 1: Align the three round plastic posts on the  
back of the new Treatment Head with the  
three post sockets on the Device Body. This  
will also align the square latch holes on the  
new Treatment Head with the Head Latch  
buttons on the Device Body.  
Step 2: Press and hold both Head Latch Buttons on  
each side of the new Treatment Head.  
Step 3: Press the new Treatment Head into place  
against the Device Body and release the Head  
Latch Buttons.  
Push and release  
latch buttons  
Step 4: Press Power Button for approximately 1  
second to activate Status Mode (see page  
19). The Information Display should now  
display the amount of cycles remaining on the  
new Treatment Head.  
Step 5: Three dashed lines will appear if the new  
Treatment Head is incorrectly installed.  
Repeat the removal and  
New Treatment Heads may be  
purchased at www.verilux.com  
or by calling Customer Service  
at 1-800-786-6850  
installation process if 3  
dashed lines appear.  
20  
 
Instructions, Operationand Directionsfor Use — continued  
How to Replace the Battery  
Step 1: With the charger unplugged, loosen the  
screw to the battery compartment using  
a Philips head screwdriver.  
Step 2: Unplug the battery cable attached to the battery.  
Step 3: Remove the battery and dispose in accordance with  
local environmental regulations.  
Step 4: Insert new battery and plug in cable.  
Step 5: Replace the compartment cover and tighten the screw.  
The ClearWave® Phototherapy System for Acne battery is made  
specially by Verilux®. It is comprised of NiMH (Nickel metal-  
hydride) cells. Do not attempt to replace with other brands.  
Remove battery pack when device is not in use for prolonged periods of time.  
Care and Maintenance  
Avoid scratching Treatment Head or placing device in a dusty or dirty environment.  
This may affect the efficiency of your treatment.  
Using a soft cloth, apply a small amount of rubbing alcohol and clean the surface  
of the device. Pay particular attention to the clear lens of the Treatment Head.  
Clean before each use. Do not attempt to use other cleaning products. Use of other  
cleaning products may damage the plastic. Do not submerse device in water. This  
will damage the device electronics. Routinely check before each use to determine  
that the device functions properly. If the device becomes wet or does not work  
properly, do not attempt to use. Contact Verilux® customer service.  
TO REDUCE THE RISK OF ELECTRIC SHOCK OR PERSONAL  
INJURY: Turn off and unplug device before cleaning.  
WARNING:  
21  
 
Instructions, Operation and Directions for Use — continued  
Cold Protection Mode  
When the “Information Display” is displaying “CP”, the device has  
been exposed to temperatures below -15° Celsius (5°F) and will  
not operate properly. Set the device aside and allow it to reach  
room temperature before using.  
Heat Protection Mode  
Note: Consecutive uses and high ambient temperatures can cause the Treatment Head  
surface to become hot. The device monitors the Treatment Head surface temperature  
during each treatment cycle to ensure that the Treatment Head maintains an optimum  
temperature. If the device exceeds the optimum temperature limit, it will enter Heat  
Protection Mode and device will limit operation until sufficient surface cooling has been  
achieved.  
When the “Information Display” is displaying “HP” the  
device has reached or exceeded its optimum temperature  
limit and will not continue to operate until a cool down  
period has been completed.  
If your device enters Heat Protection Mode:  
The “Information Display” will display “HP” and the device will beep 10 times and  
immediately terminate the treatment cycle.  
Step 1: Set the device back on the Charging Stand and allow cooling.  
Step 2: Once “HP” is no longer visible in the Information display, the device is ready  
for use.  
Step 3: Resume normal operation as outlined on page 18 of this manual.  
Note: Heat protection mode can be avoided by allowing the unit a short cool down  
period between treatment cycles.  
An additional head may be purchased and interchanged if many consecutive treatments  
are required on a regular basis.  
22  
 
After Procedure Treatment Information  
After treatment, you will not see noticeable changes to your skin immediately. The  
visible results may take some time. Visible results may be seen between 4 and 11  
weeks. Individual results do vary. It is recommended to continue treating the area  
three times a day. The device should be used 2-3 times per week for a maximum of  
33 treatments in 11 weeks. It is not recommended to treat any single area for more  
than 3 minutes, three times per day. Two consecutive treatments to one area may be  
performed. If you observe any adverse reaction such as discomfort, pain, redness  
or a rash, discontinue use of the device and consult your healthcare provider before  
using the device again.  
Alternative Procedures and Treatments  
Topical lotions and gels used to treat mild to moderate acne may contain benzoyl  
peroxide and salicylic acid. The active ingredient benzoyl peroxide may result in  
skin irritation or dry skin. The use of topical solutions can result in discoloration  
or bleaching of fabrics, towels and wash cloths. Another topical acne treatment is  
commonly sold as Retin-A®, Renova® or Avita. A dermatologist must be consulted  
in order to obtain prescription medications. For severe acne cases, a dermatologist  
may prescribe Isotretinoin, also known as Accutane®, which is a very powerful oral  
retinoid. Each of these medications is effective on certain types of acne and each  
has its own benefits, risks and potential side effects.  
In addition to providing effective medications for acne treatment, a qualified  
dermatologist can also administer effective procedures to address an acne problem.  
Chemical Peels can remove the blackheads and papules associated with mild  
acne. Pulsed light treatments can be administered by a dermatologist to assist in  
treatment for the bacteria that causes acne.  
23  
 
Troubleshooting
Please refer to page 20 for troubleshooting the installation of the Treatment Head.  
The Issue  
The Problem  
The Solution  
The audio signals: 5 beeps  
The Information Display signals:  
Treatment head may not be  
attached, or the Treatment  
head is defective  
Properly and fully attach  
treatment head.  
The audio signals: 3 beeps  
The Treatment Head Indicator Light displays:  
The treatment head  
has no remaining  
treatment cycles  
Replace the treatment head.  
The Information Display signals:  
The treatment  
cycle will not start  
The audio signals: 3 beeps  
The Treatment Head Indicator Light displays:  
The battery is low  
Recharge the battery.  
The Information Display signals:  
The audio signals: 5 fast beeps  
The Treatment Head Indicator Light displays:  
The device is too  
cold to operate  
Set the device aside until it  
reaches room temperature.  
The audio signals: 10 beeps  
The Information Display signals:  
The device is too  
hot to operate  
Set the device aside until it  
reaches room temperature.  
The battery needs to  
be replaced  
Battery will not hold a charge  
Device will not turn on  
Order a replacement battery.  
Charge battery  
The battery is dead  
The audio signals: 10 beeps  
The Information Display signals:  
The device needs  
to cool down  
Set the device aside  
and let it cool down.  
Device shuts off  
in cycle  
24  
 
When to Callyour Healthcare Provider  
Call your Healthcare Provider  
If you are unsure if the medication you are taking may cause a light sensitive reac-  
tion, contact your healthcare provider.  
• If you are unsure of the type of acne you have, are currently being treated for  
acne or have severe acne, do not use this device until you have consulted your  
healthcare provider.  
• If you are experiencing prolonged redness or sensitivity of the treatment area,  
discontinue use and call your healthcare provider.  
• If you are experiencing any adverse effect or have a concern regarding use,  
discontinue use and contact your physician.  
User Assistance (toll free number)  
If problems occur with the ClearWave® device which are not discussed in  
the troubleshooting section, please contact Verilux Customer Service at  
1-800-786-6850. Do not disassemble the device. Any damage caused by an  
attempt to disassemble the ClearWave device will void the warranty. This  
excludes the Treatment Head which can be replaced.  
Travel with the Device  
The ClearWave device battery charger is designed for an input of 100-240 VAC.  
International use (Europe) will require an adapter to charge the device from  
household current. In order to conform with airport regulations, the battery pack  
must be removed from the device prior to packing the device in luggage.  
25  
 
 
One Year Limited Warranty  
ATTENTION! ONCE OPENED, PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE  
WHERE IT WAS PURCHASED FOR REPAIR OR REPLACEMENT!  
Service Department at 800-786-6850 during normal business hours.  
This limited warranty is provided by: Verilux, Inc., 340 Mad River Park, Waitsfield, VT 05673  
Verilux warrants this product to be free from defects in material and workmanship for a period  
of one year from the date of the original retail purchase from Verilux or an authorized Verilux  
distributor. Proof of purchase is required for all warranty claims. During the limited warranty  
period, Verilux, Inc. will, at its option, repair or replace defective parts of this product, at no  
charge to the customer, subject to the following limitations: This limited warranty does not  
include any postage, freight, handling, insurance or delivery fees. This warranty does not cover  
damage, defect or failure caused by or resulting from accident, external destruction, alteration,  
modification, abuse, misuse or misapplication of this product.  
This warranty does not cover damage to the product resulting from return shipping or handling.  
The use of shipping insurance is recommended to help protect your product.  
Return Authorization is required for all returns. To obtain a Return Authorization, please  
contact the Verilux Customer Service Department at 800-786-6850.  
If, during the first year of ownership, this product fails to operate properly*, it should be returned  
service representative at 800-786-6850.  
Note: Verilux recommends using a quality surge suppressor on all electronics equipment.  
Voltage variations and spikes can damage electronic components in any system. A quality  
suppressor can eliminate the vast majority of failures attributed to surges and may be  
purchased at electronics stores.  
Due to ongoing improvements, actual product may have slight variations from the product described in this manual.  
*Failure to operate properly refers to mechanical or electrical malfunctions with the device that did not result from misuse,  
abuse, accident, alteration or modification. If your acne does not improve, please consult a dermatologist. If you or your  
healthcare provider determine that you are unable to use the device due to photosensitivity, please contact Customer Service.  
1-800-786-6850  
Representatives are available Monday — Friday, 9am — 5pm ET  
340 Mad River Park, Waitsfield, VT 05673  
27  
 
June 2011  
This product is covered by US Patent(s) and foreign equivalents. Other patent(s) pending.  
Manufactured for Verilux, Waitsfield, VT 05673  
Printed in China for Verilux, Inc.  
© Copyright 2011 Verilux, Inc. All rights reserved.  
CW01-MAN-Rev50  
 

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